Complaints procedure

Complaints procedure believes that it is important for you as a visitor to be satisfied. For that reason, we strive to ensure that you are provided with the information you require as effectively as possible during your visit to our site. Nevertheless, it is possible that you find something lacking or are unsatisfied. We would appreciate it if you would inform us of that.
  • Are you dissatisfied with our site?
  • Have we not informed you effectively?
  • Do you find our services unsatisfactory?
  • Or do you have suggestions to improve our services?
If so, then use one of the following forms. In that way, you will help us improve our services. shall handle your notification within 2 business days.
You can also submit the form by letter:
Attn.: Customer satisfaction
Industriestr. 6
97258 Gollhofen